Author: Novelvox

Improve efficiency with CTI integration. Connect your phone system to CRM for seamless call management, automated workflows, and real-time customer insights, boosting productivity and service quality.... Read More

ServiceNow Avaya integration – NovelVox

ServiceNow Avaya integration enables seamless ticket management so your customer service is strengthened. By integrating Avaya ServiceNow, you can deliver an exceptional customer experience.ServiceNow Avaya integration enables seamless ticket management... Read More

ServiceNow Cisco CTI Integration – NovelVox

Enhance the performance of your Cisco Contact Center with ServiceNow CTI integration! Experience seamless Cisco CTI Integration with ServiceNow to enhance efficiency and customer satisfaction.Enhance the performance of your Cisco... Read More

Maximize CSAT Scores with HubSpot CTI Integration

Boost customer satisfaction (CSAT) with HubSpot CTI Integration! Explore a proven method to improve customer satisfaction by seamlessly integrating HubSpot CTI Connector.Boost customer satisfaction (CSAT) with HubSpot CTI Integration! Explore... Read More

Boost agent productivity and enhance patient experience with seamless Cerner and NovelVox Agent Desktop integration. Streamline workflows, reduce handling time, and deliver personalized healthcare support—all from a unified interface.... Read More

Avaya Agent Desktop – NovelVox

Increase employee productivity and achieve more with Avaya Agent Desktop. By integrating Avaya contact center with all your third-party applications, you can reduce Average Handling Time (AHT) and improve First... Read More

Elevate your customer service with the Zendesk CTI Connector. Streamline calls, enhance agent performance, and provide personalized support. Discover the power of CTI integration for seamless customer interactions.... Read More

Key Features of NovelVox Smart CTI Connector

Learn how NovelVox Smart CTI Connector can enhance your customer service by providing seamless call handling, intelligent routing, automated popups, performance management, and third-party integrations for optimal customer service.Learn how... Read More

Genesys Servicenow Integration – NovelVox

Improve agent performance with NovelVox's Genesys ServiceNow CTI integration. Get beyond traditional voice interactions with omni-channel CTI for Genesys. Utilize the embedded CTI interface to access real-time data from connected... Read More